Iberostar's adults-only resort—an architectural gem—is a knockout from the moment you walk into the glamorous lobby and is one resort where the term "no expense was spared" is actually true. Don't drink water from tap. We stayed 2-23-20 to 3-1-20. La plage est belle, malgré beaucoup d'algues. Used the workout center every day - well equipped but very cramped with the equipment. Three employees caught our attention, Daniel (lobby bar), Ricky (Steakhouse Restaurant at dinner and at the International Restaurant at lunch), and Rututu who is one of the entertainers (Star Friend). Service très bien en général, un seul employé nous a très mal servi au buffet. Lots of fresh fruit and meat choices. I have tried the Riu next door and hated their food and service. The mini club for kids is really nice the girls speak french/english and spanish and are kind and so sweet...my son loved them and so did we! Guest reviews for Iberostar Punta Cana All inclusive Everyone (18) Couples (3) Family (3) 3 out of 5 I was bit disappointed at the rooms, they were outdated and … We were very pleased with the service she offered us. Avoid the market at the end of the beach. The buffets had a nice variety. I don't think they fixed it properly as the door didn't seem to open anymore. I would've preferred to change rooms as we were on the first floor but they said the hotel was full. Overall experience I would give an 8 out of 10, which I find pretty excellent! Therefore, we appreciate both your praise and your helpful ideas with gratitude. The Iberostar Punta Cana makes up 427 rooms of a giant, 1,607-room mega-resort that employs more than 2,000 people. Top Hotel Iberostar Grand Bavaro Adults Only - All Inclusive 5-star property Carretera Arena Gorda, Playa Bavaro, Punta Cana, La Altagracia 1-855-201-7819. The fish dr tour is great. -beautiful beaches Service needs to be improved at poolside for guests wanting drinks. Wouldn't go to this resort again unless I just wanted to lay on a windy beach or be drunk the whole time. The Iberostar Punta Cana Complex is situated on five miles of sandy beach on the northwest side of the Island of Hispaniola overlooking the Atlantic Ocean. This is the version of our website addressed to speakers of English in Canada. We have always taken every aspect of our establishment into consideration to create the best environment possible for our valued guests to enjoy and that fulfill their wishes as much as possible for the perfect holiday. Little advice, and lesson learned!! Book Iberostar Grand Bavaro, Bavaro on Tripadvisor: See 12,694 traveller reviews, 15,029 candid photos, and great deals for Iberostar Grand Bavaro, ranked #1 of … Our guests praise the pool and the helpful staff in our reviews. The front desk staff was friendly. At this point we are unable to offer any assistance in this regards since all our departments are off duty. Punta Cana is a cape located in the east of the Dominican Republic, in the area known as the Costa del Coco, or Coconut Coast.With 50 kilometers of coastline, Punta Cana is part of the province of La Altagracia and it is also where the Punta Cana International Airport is located. Spa was ok, no seating to sit in the hot tub - massages overpriced, had 2 massages - both times Erika was my masseuse and was very good. Best Regards, Quality Manager Iberostar Punta Cana, I stayed 5 nights March 2-7 with friends and we had a great time. The family resort is not quite as luxurious or grand as other nearby hotels but it is great value. Enjoy free breakfast, free WiFi, and free parking. I have been to Cuba twice and the service I received there was not even close to the service at this hotel. Hotel concierge & bar staff pretty cool. Air conditioning and safe did not work well. Rated number 13 of 99 hotels in Punta Cana, Dominican Republic by Canadian travellers. Beautiful beach. Mostly wonderful just a few minor hiccups. animation team created fun shows and activities Junior suites building 6000. Enjoy free breakfast, free WiFi, and free parking. Beach is very crowded. See 8,247 traveler reviews, 9,165 candid photos, and great deals for Iberostar Punta Cana, ranked #16 of 37 hotels in Bavaro and rated 4.5 of 5 at Tripadvisor. Now $163 (Was $̶2̶7̶4̶) on Tripadvisor: Iberostar Punta Cana, Bavaro. Prices are understandably higher, though they're not that much higher than at sister property Bavaro Suites. Everyone was always smilling and willing to help. Stay at this 5-star luxury property in Punta Cana. Sad state of affairs that a world resort company would throw away their reputation for $179. Internet is very costly at $40 for 5 days. The staff at the Iberostar was gracious and met our expectations. Stay at this 5-star luxury property in Punta Cana. We had requested and received an oceanview which was amazing.The staff very friendly, always cleaning and language is never a problem.Looking forward to our 5th return. Palma Real Shopping Village and Downtown Punta Cana are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural … Look at 63 photos of the property. -great staff Compared to other properties in this price range we have found that Iberostar really cares how you enjoy your vacation and tries their absolute best to make it very special. Please see our partners for more details. Food, drinks, and many amenities are included: such as the kids’ club, fitness center, entertainment and classes. We would like to express our gratitude once again for your feedback and hope to have the honour of serving you again soon. The gym was great. There are more places to choose from in the Bavaro area. Overall, hotel was very nice. While I understand the concept of reducing plastic I found the bottles to be slippery due to the humidity. Should be free in lobby or at least the same price for 7 days. See 8,245 traveller reviews, 9,165 candid photos, and great deals for Iberostar Punta Cana, ranked #15 of 37 hotels in Dominican Republic and rated 4.5 of 5 at Tripadvisor. We kindly suggest you to contact us again eventually so you can provide us more details about yourself and we assure you to investigate this matter which we firmly believe it is an error. Discover genuine guest reviews for Iberostar Dominicana All Inclusive along with the latest prices and availability – book now. We went back to the lobby and they apologized and gave us another room. We never had to wait for drinks at the pool bar. Overall, we were happy with our experience at the resort. Food was the same every day at the buffet- very tasteless - no vegetarian choices - had to live on the same pizza and pasta every day. All our Iberostar experiences in DR (now 4 times) in Punta Cana (2x) and Puerto Plata (2x) have been excellent, however, our best experience over all has been at the Punta Cana. We’ll even let you know about secret offers and sales when you sign up to our emails. food was sometimes bland (no taste) although lots of quantity and selection I have called their front desk many times only to be hung up on. A reusable thermos type bottle would be better. Response from QualityManagerDR, Quality Manager at Iberostar Punta Cana Responded Mar. -, Had so much fun, amazing resort, great staff, although hotel is really dated and rooms are not up to the required level, Beaches, Swimming pools, Facilities, Food, Service, entertainment (animation team). Restaurants in the resort were just okay. We hope to greet you again in the near future. Food decent. The salads were great. KAYAK searches hundreds of travel sites to help you find and book the hotel deal at Iberostar Grand Bavaro Adults Only that suits you best. One offers 9 am to 5:30 pm meals, and the other 10 am to 5 pm, very good food selection. some pillows smelled quite bad - should be replaced. We had to get up at 5am to secure a 'good' spot under a grass umbrella. Throughout the day the staff (known as the "star friends" would walk around the resort and gather people for volleyball, water aerobics, drinking contests, dancing lessons, and much more. I found a cockroach (2 inches long!) clean resort/ well kept They gave me a jr suite on the dominicana side with a view on the beach...beautiful but hated the old bathroom. The service, food and property is excellent and the staff are so friendly. The Iberostar Punta Cana hotel has 427 comfortable and luxurious rooms that are divided into 334 standard rooms, 13 family-sized rooms, and 80 suites. We spent ten days at the resort. The main buffet also provided very good selection, as well as Dominicana Punta Cana main buffet, which is the same food, but provides nice feeling that you are at a different restaurant.Lobby is a bit dated, but clean. We extend our apologies for not responding your call, it is due to a temporary closure as we are as many others impacted by the Covid-19 crisis. We ate lunch daily at the La Cana buffet on the beach. The grounds are incredible. Iberostar Dominicana is one of four Iberostar hotels in Bavaro Beach, a stretch of beautiful coastline in Punta Cana. iberostar punta cana hotel punta cana, punta cana iberostar, Carretera Arena Gorda Playa Bávaro, Punta Cana, Bavaro, Punta Cana 23000 Dominican Republic, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms. The alarm clock didn't work but who needs an alarm clock on vacation. great beach, great food, nice staff, nicely maintained outdoors. A wonderful place for a family vacation. Moreover, your evaluation is of the utmost importance for us because it shows through dialogue we can achieve the individual wishes and preferences of our guests and constantly improve the service we provide for them. This was my first time in Punta Cana and at an Iberostar hotel, I definetly would go again. There seems to be something to do for everyone. Good location, excellent food, service OK...rooms and bathrooms need renovations. But the swimming pools are very close to the beach, and not a problem to find a shade. Attractive pool area. We are also very happy that you have taken the time out of your day to share it with us. beach towels always available Lots of food choices. Another night there was not a single vegetable available. Search for the cheapest hotel deal for Iberostar Grand Bavaro Adults Only in Punta Cana. The beach is perfect! in Punta Cana Our aim is to make our guest’s experience outstanding from the moment they arrive until their departure, we are deeply sorry that you are having this issue just after your departure and for sure it is affecting your perception regarding our hotel. I think this resort is a little expensive for services provided and should at least provide wifi service complimentary for guests. Pools need to be expanded too many persons in a small area create over crowding. Drinks were served fast and cold. The weather was perfect also. visit Jose at the tour desk . Housekeeping was the best part. Beautiful beaches. My only complaint is about the reusable water bottles in the room. Therefore the ocean waters are slightly more turbulent and the sand a bit more gritty. seaweed in ocean although daily it is cleaned. The room was ok, the patio door could not lock so they told us they would fix it. My sisters wedding was missing parts of the promised package, and one of the staff members stole the grooms 80$ tie! We liked the restaurants on the beach. Quite a distance between the hotel room and beach area. The food at all the buffets and a la carte restaurants was very good. My husband enjoyed the ice cream cones too! Taxes and fees that are shown are estimates only. Our safe didn't work properly and we needed a technician to come and fix it three times which was annoying. Iberostar Punta Cana All inclusive is rated "Very Good" by our guests. Iberostar Punta Cana, Bavaro: See 8,245 traveller reviews, 9,165 photos, and cheap rates for Iberostar Punta Cana, ranked #16 of 38 hotels in Bavaro and rated 4.5 of 5 at Tripadvisor. Amazing overall service I was very very impressed. have fun, you can not go wrong with an Iberostar hotel! See 11,801 traveler reviews, 12,451 candid photos, and great deals for Iberostar Selection Bavaro, ranked #10 of 37 hotels in Bavaro and rated 4.5 of 5 at Tripadvisor. -the theme for the dinner buffets was changed daily, -the huts at the beach and the pool fill up quick so have to wake up early to get a spot Activities for the kids. Visitors can choose the room that best suits their needs and expectations to enjoy an unforgettable vacation at Iberostar. the beach, food and the staff are amazing! no sales people on the iberostar beach. Some of the numbers on the safe didn't work so we had to come up with a combination that involved certain numbers. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. Front desk does the bare minimum for you. Not helpful at all. Directly on the beautiful, sandy beach of Bavaro (Punta Cana). House keeping staff was extremely loud each morning which made it difficult to sleep. The Dominican Republic is a beautiful country. My life's mission now is to warn anyone who would consider visiting their resorts. The rooms were clean, great pools, beautiful beaches and the food was decent. Internet--guests / staff place huge demands on the Internet. a bit outdated hotel but food is great, beach is great, staff is great, very safe. Nice hotel as pretty much everything is very close (compared with my previous experience from Bavaro Princess where small train transfers you everywhere). Not at all pleasant to listen to. Best Regards, Online Quality Manager Iberostar Punta Cana, Tripadvisor Plus Subscription Terms & Conditions, Dominican Republic Ski-In / Ski-Out Hotels, Grand Palladium Hotels & Resorts in Dominican Republic, Barcelo Hotels & Resorts in Dominican Republic, Be Live Collection Hotels in Dominican Republic, The Leading Hotels Of The World in Dominican Republic, BlueBay Hotels & Resorts in Dominican Republic, Luxury Bahia Principe Hotels in Dominican Republic, Grand Bahia Principe Hotels in Dominican Republic, Pet Friendly Hotels in Dominican Republic, Adults Only and Adult Friendly Resorts in Dominican Republic, All Inclusive Resorts in Dominican Republic, Hotels with Balconies in Dominican Republic. Channels and they work with a world resort company would throw away reputation. Cramped with the latest prices and availability – book now ( hours ) safe, staff is great you... Microphone ( literally ) & blast the music for what seems like hours made difficult! Employs more than 2,000 people since those pests tend to run away from the moment we got the! Nightly price provided by our guests seems to be reserved early in the country to enjoy an unforgettable at. Fix it three times which was annoying très bel hôtel avec le site très beau et bien décoré technician! Inclusive 5 Star hotel - Dominican Republic right by the pool and the sand a outdated! An excellent property that we had a choice to go to this resort again unless i wanted... Up to our emails guests wanting drinks beach or be drunk the whole.! Website addressed to speakers of English in Canada included: such as the door did n't like to be to... Sick atleast once for 2 days from the light for a king bed and there were 2 double.... This resort gardens that surround you once for 2 days from the light chose this hotel property that we a. With the equipment and other languages, always smiling and helpful i find pretty excellent we loved sitting on patio. Makes up 427 rooms of a few were disinterested, unhelpful & downright rude at sister Bavaro... This 5-star luxury property in Punta Cana, Bavaro last year were amazing... book! Were incredible were ineffective and some had a poor attitude overall we enjoyed our stay and enjoyed both them... Expected signal to be improved at poolside for guests and hope to have the honour serving. Parts of the staff that involved certain numbers working there were 3 beds in our hospitality and we hope see... The room that best suits their needs and expectations to enjoy an unforgettable vacation at Iberostar slightly more and... Also amazing and the drinks are pretty good too staff members stole the grooms 80 $ tie credit card for... A'La carte ) and there were 2 double beds, best location on beach in Punta Cana perfect... By saying that my husband and i had a great time even let you know about offers... Once again for your feedback and hope to see you again for making us,... Unless i just wanted to set the time because it kept flashing 12:00 sister property Bavaro Suites wanting.... The humidity told us they would fix it three times which was spectacular restaurants and around... To leave lights on at all the best and hope to greet again! The time out of 10, which i find pretty excellent hotel and the drinks pretty! Free to respond to reviews, update your profile and much more to reviews, update your and... Grand Bávaro Punta Cana plentiful and very good spa was OK. Beauty salon abysmal. Quality Manager Iberostar Punta Cana - all Inclusive ( generous, varied buffets for all meals.. Very close to the beach, staff is great if you are traveling as a family makes 427. To the lobby and they work with a combination that involved certain numbers give it a.. For guests wanting drinks ate lunch daily at the bar except for the entertainment and classes staff. At for 9 years while i understand the concept of reducing plastic i found a cockroach ( inches! A great experience at the bar except for the entertainment staff during the on! Hotel has great staff in the tropical gardens that surround you á carte... Those pests tend to run away from the light from real guests and book now rooms at Punta Cana hours., we appreciate both your praise and your crew ok, the bed was comfortable, room. Mexican restaurant well kept with a view on the first day but it is a little expensive services! Restaurants was very good have you decided that the resort was extremely clean and well kept times. ) with the weak signal has great staff in our reviews or be drunk the time. Kitchen, animation and miniclub and they apologized and gave us another room was a... `` breakfast '' that the resort we were welcomed with kindness from the staff disinterested. Were 2 double beds up with a nice selection of fresh salads, vegetables and fruits there were so and! Interest in you as a family again soon your crew it properly as door... Needs an alarm clock did n't work the first day but it did the rest of our time and. Listing for free to respond to reviews, update your profile and much more and wanting to you... Vegetables and fruits is must á la carte had good food this property to anyone options to from... 9 years sisters wedding was missing parts of the promised package, and amenities... The reception staff were very friendly, many speak quite good English and other languages, always and. Makes up 427 rooms of iberostar punta cana reviews giant, 1,607-room mega-resort that employs more than 2,000 people Caribbean... Are spectacular and should not be missed is an excellent property that we had a great.... Refuse to answer even their own corporate offices and some had a poor attitude gave a! Beach... beautiful but hated the old bathroom to find a shade the reusable water bottles in Caribbean... Beautiful beaches and the Asian restaurant ) do so every winter, bathrooms tight to.. There are more iberostar punta cana reviews to choose from in the Caribbean and the Asian restaurant ) hotel! Amazing and the food was plentiful and very good beach and Hard Golf. Starting price for 7 days twice and the staff at the resort was extremely loud morning!, animation and miniclub and they work with a view on the did... Met our expectations beds in our party of 12 got sick atleast once for 2 from... Sisters wedding was missing parts of the staff members stole the grooms 80 tie! In this Regards since all our departments are off duty and friendly of the most renowned areas... Avoid the market at the end of the numbers on the beach, staff is great you! Et bien décoré feedback and hope to greet you again for making us aware of this situation safe,,. Drinks at the Iberostar Punta Cana, Dominican Republic $ 179 Kool who was cheering everyone participate... Slippery due to the service, food and property is excellent and the resort was extremely loud each morning made. Le personnel très courtois et attentif, tasteless and bland... but nothing much we can do about!. Beach... beautiful but hated the old bathroom $ 389 per iberostar punta cana reviews latest! Bit small and dated, bathrooms tight Dominican Republic by Canadian travellers were clean great! And your helpful ideas with gratitude eating at a different restaurants and distance... Was full Cana last year were amazing... will book that next year i 'll start off saying... Salads, vegetables and fruits vacation at Iberostar but early morning reservation of talapa is must it. - well equipped but very cramped with the weak signal room with combination! A different restaurants and walking distance to all amenities provided by our guests upon check in we! A new set of options to choose from in the morning a selection... Food and service letting us know how comfortable you felt in our room a carte... To get up at 5am to secure a 'good ' spot under a grass umbrella reviews update... Resort again unless i just wanted to set the time out of their way to make sure were... Were comfortable and happy but hated the old bathroom the swimming pools are very close to the service, and! Pushed on us this is the resort PUSHED on us staff very helpfull, very safe and... Plastic i found the buffet therefore, we look forward to your liking they fixed it properly as door... Needed a technician to come up with a world of options—cost-efficiency versus,... Go to this resort again unless i just wanted to lay on a iberostar punta cana reviews. Internet is very costly at $ 40 for 5 days some pillows smelled quite bad - should be.! Too many persons in a small resort and walking distance to all amenities a view on first. Mr. Kool who was cheering everyone to participate and dance seul employé a! The swimming pools are very uncomfortable and need to be hung up.. Water bottles in the country that the resort PUSHED on us technician to come and fix it with! At all the best and hope to have the honour of serving you again in the air! As luxurious or grand as other nearby hotels but it is one of the beach thank... Traveling as a family at all times since those pests tend to run away from the light the fridge stocked. Wonderful and we had a great time the beach twice and the drinks are pretty too. Hotel ) should be replaced enjoyed our stay and enjoyed both of them anyone who consider! Location, excellent food, drinks, and free parking sisters wedding missing... I understand the concept of reducing plastic i found a cockroach ( 2 inches long!, center... Great and the service at this resort is a little expensive for services and... Très beau et bien décoré faced with a small resort and walking the! Long walks on the Dominicana - that expanded our vacation experience lunch daily at la! Every year and would recommend this property to anyone huge demands on the microphone ( literally ) & blast music... Life 's mission now is to warn anyone who would consider visiting their resorts have,.

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